Frequently Asked Questions
Please read our FAQ before sending us a message.
You may request a cancellation within 24 hours of purchase. Otherwise you will receive partial refund as we have already started the shipping process. Please be sure to thoroughly read our descriptions and processing times.
Most orders ship within 2 business days of purchase. Shipping times may vary due to availability of merchandise. Orders are not shipped on the weekends or holidays.
Once shipped, your order will arrive within 10 to 18 business days for United States, Canada, Australia, United Kingdom, other countries can take up to 20 business days, depending on how fast customs clearances takes place and due to having multiple warehouses overseas. You’ll receive an email confirmation once your order has shipped. Feel free to email us to check on your order status. We’re happy to help.